Last Updated: May 2026
Welcome to JajaMart. By using our website, placing an order, or purchasing from us, you agree to the terms and conditions below. Please read them carefully before using our services.
About JajaMart
JajaMart is an online shopping store in Kenya offering electronics, kitchen appliances, cookware, home essentials, household products, and other items.
Our website address is https://www.jajamart.co.ke.
Use of Our Website
By using this website, you agree to use it only for lawful purposes. You should not misuse the website, attempt to interfere with its security, upload harmful content, or use it in a way that may affect other customers or our business operations.
Product Information
We try our best to provide accurate product names, descriptions, images, prices, and availability. However, small differences may occur due to lighting, screen display, supplier updates, or human error.
Product images are for guidance and may not always show the exact size, shade, packaging, or accessories unless clearly stated in the product description.
Prices and Availability
All prices are listed in Kenyan Shillings unless stated otherwise.
Prices may change from time to time without prior notice. Product availability is not guaranteed until your order is confirmed.
If a product becomes unavailable after you place an order, we may contact you to offer an alternative product, delay the order, or issue a refund where applicable.
Orders
When you place an order on JajaMart, you agree that the information you provide is accurate and complete.
We may contact you by phone, SMS, email, or WhatsApp to confirm your order, delivery details, payment, or product availability.
JajaMart reserves the right to cancel or refuse an order if we suspect fraud, incorrect pricing, product unavailability, incomplete customer details, or misuse of our website.
Payments
We may accept payment methods such as M-Pesa, cash on delivery where available, bank transfer, or other approved payment options.
Orders may only be processed after payment confirmation, unless cash on delivery or another arrangement has been approved.
Delivery
Delivery is handled according to our Shipping Policy. Delivery times are estimates and may vary depending on location, courier service, product size, weather, holidays, or other factors outside our control.
Customers are responsible for providing correct delivery information and being available to receive their order.
Returns and Refunds
Returns, exchanges, and refunds are handled according to our Return & Refund Policy.
Customers should inspect products after delivery and report any issue as soon as possible.
Customer Accounts
Customers may create an account on our website for easier shopping and order tracking. You are responsible for keeping your login details private.
If you suspect unauthorized use of your account, please contact us immediately.
Website Content
All content on this website, including text, images, logos, product details, and design elements, belongs to JajaMart or its content suppliers unless stated otherwise.
You may not copy, reproduce, or use our website content for commercial purposes without written permission.
Limitation of Liability
JajaMart will do its best to provide reliable products and services. However, we are not responsible for indirect losses, delays caused by third parties, customer misuse of products, or issues caused by circumstances beyond our control.
Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect customer information.
Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page with the updated date.
Contact Us
For questions about these Terms & Conditions, contact JajaMart:
Email: jajamartke@gmail.com
Phone/WhatsApp: +254 780147369
Website: https://www.jajamart.co.ke